Return to Help Index
|Pricing and Billing|
|Do I have to pay sales tax?|
|You only have to pay sales tax if you are located in the same state as our warehouse.|
|I have a question on my charges.|
|Click the "My Account / Order Status" link at the top right hand side of our site to review your orders. You may compare your order history on our website, with your financial records. If you have further questions or concerns, please contact customer service for further assistance.|
|I need a copy of my receipt/invoice.|
|Click the "My Account / Order Status" link at the top right hand side of our site to print invoices.|
|When will my credit appear on my account?|
|Credits usually take 7-10 business days from the time we receive your item(s).|
|When will my credit card be charged?|
|Your credit card will be charged within 24 hours prior to shipment of your item(s).
The payment methods used determine when you will be charged for your purchase
Payment Security Information:
NDZ Performance does not accept credit cards issued outside of the United States and Canada.
For your security, NDZ Performance reserves the right to decline any transaction if we are unable to verify payment or if fraud is detected. If an order cannot be completed due to payment not being able to be verified, we will cancel your order attempt to send notification by email that your order could not be completed. The details of cancellation are not included in the email notification to better ensure security and privacy.