Help: Answer

Pricing and Billing

Do I have to pay sales tax?
	You only have to pay sales tax if you are located in the same state as our warehouse.
I have a question on my charges.
	Click the "My Account / Order Status" link at the top right hand side of our site to review your orders. You may compare your order history on our website, with your financial records. If you have further questions or concerns, please contact customer service for further assistance.
I need a copy of my receipt/invoice.
	Click the "My Account / Order Status" link at the top right hand side of our site to print invoices.
When will my credit appear on my account?
	Credits usually take 7-10 business days from the time we receive your item(s).
When will my credit card be charged?
	Your credit card will be charged within 24 hours prior to shipment of your item(s). The payment methods used determine when you will be charged for your purchase For online payment by credit, ATM, debit or check card: The payment amount is authorized and held by your financial institution at the time the order is placed to confirm the card is valid. You will be charged for your purchase when the item has been marked shipped or set aside for local pickup. Authorized and held amounts will not be available for other purchases. In the event the order is canceled, the authorization hold will expire in accordance with the terms of your bank or financial institution, typically within 3 to 5 business days. For online payment by Gift Card, Online Gift Certificate or PayPal: The payment amount is deducted when the order is placed. In the event of a cancellation or return, the payment amount will be placed back onto the original Gift Card or Online Gift Certificate used for purchase. Please retain this information until you are satisfied with your order. Payment Security Information: NDZ Performance does not accept credit cards issued outside of the United States and Canada. For your security, NDZ Performance reserves the right to decline any transaction if we are unable to verify payment or if fraud is detected. If an order cannot be completed due to payment not being able to be verified, we will cancel your order attempt to send notification by email that your order could not be completed. The details of cancellation are not included in the email notification to better ensure security and privacy.