on orders of $19.99 or more, some exclusions may apply
Simply look for this logo throughout our store for items which are eligible for free domestic shipping. If the items in your order which are eligible for 'Free Shipping' total $19.99 or more before taxes, your order ships for FREE via USPS domestic shipping.
We ship domestic orders via UPS or USPS. Shipping time depends on the method selected. We normally process orders within 12-24 hours after receipt, Monday - Friday. Post Office Box orders are shipped only via USPS.
NOTE: Our items are shipped from Wallingford, CT. If you are in a rush, we strongly recommend that you choose 3 Day Select, 2nd Day Air or Next Day Air instead of Ground.
Currently, we do not ship on weekends. Items shipped overnight on Friday will arrive on MONDAY, weekends and holidays are not considered ‘transit days’ with UPS.
DO WE SHIP INTERNATIONALLY?
Yes, for apparel, automotive accessories, powersports and much more.
Canadian customers can click here for information regarding firearms & firearm parts purchases.
However, some firearms accessories we do NOT ship internationally. All orders must have both billing and shipping addresses located within the 50 United States or District of Columbia. The only exception to this is for shipments to APO/FPO addresses, with important restrictions as noted below:
PLEASE NOTE: Many of the items on this Web site are subject to the International Traffic in Arms Regulations (ITAR, 22 CFR Parts 120-130), the Arms Export Control Act (22 USC 2778), or the Export Administration Act of 1979 (as amended, 22 USC App. 2401 et. seq.) and EXPORT IS STRICTLY PROHIBITED without authorization or a license for each order as issued by the U.S. Department of State's Directorate of Defense Trade Controls.
While we proudly support the Members of the US Military deployed around the world and believe that it is a great privilege to service their needs, we must fully comply with all United States export control laws and regulations. Under these laws and regulations any shipment to an APO/FPO that is physically located outside of the 50 United States must be considered an Export, regardless of your military service status, rank, etc.
For further information regarding the applicable laws, regulations, and policies please contact:
U.S. Department of State
Directorate of Defense Trade Controls
Compliance & Registration Division
2401 E Street NW, SA-1, Room H1200
Washington, DC 20522-0112
DDTC Response Team
Tel.: (202) 663-1282
Access to the official ITAR can be found here: http://www.pmddtc.state.gov/regulations_laws/itar.html
Sales tax is required to be charged for all Connecticut orders.
We accept returns for exchange or refund 7 calendar days after delivery of the product. At our sole discretion after 7 calendar days, we will offer an exchange or store credit only. All returns must have the Order Number for the purchase included. Please contact us at firstname.lastname@example.org if there are any questions.
Items must be in "new, unaltered and unused condition". Definition of new, unaltered and unused condition is:
There is a 10% restocking fee for returned items that are being returned for refund due to mis-purchase or change of mind.
For Exchanges there will be a reprocessing fee which should accompany the returned item. Please contact prior to return for accurate total.
Again you MUST contact us within 7 days if you intend to return ANY item back to our store. Items returned to us AFTER 7 days and WITHOUT contacting us will NOT be refunded.
Customer is responsible for all shipping costs if seller is not at fault.
Our return shipping address is:
1068 N. Farms Road
Bldg 2, Ste A
Wallingford CT 06492
Phone: 203 - 439 - 7784 ext 127
Thank you for choosing NDZ Performance custom accessories.
Thank you in advance for your understanding.