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How do I return an item?

We accept returns for exchange or refund within 7 calendar days after delivery of the product. At our sole discretion after 7 calendar days, we will offer an exchange or store credit only. All returns must have the Order Number for the purchase included. Please contact us at returns@ndzperformance.com if there are any questions.


Items must be in "new, unaltered and unused condition". Definition of new, unaltered and unused condition is:

  • Without showing signs of wear or damage in any way
  • Within 7 calendar days of the delivery date (after 7 days no returns are allowed)
  • Must not be a special order or a custom order
Unless noted that it cannot be returned or has a different return policy time period other than that 7 days noted in that item's particular item description. If an item is received damaged or is incorrectly shipped by us please contact Customer Support immediately by phone or email. Items that are defective and shipped from us or items that you did not order but received from us will qualify for store credit or a cash refund. Refunds are contingent upon inspection of item(s) once we receive it.

There is a 10% restocking fee for returned items that are being returned for refund due to mis-purchase or change of mind.

For Exchanges there will be a reprocessing fee which should accompany the returned item. Please contact prior to return for accurate total.

Again you MUST contact us within 7 days if you intend to return ANY item back to our store. Items returned to us AFTER 7 days and WITHOUT contacting us will NOT be refunded.

Customer is responsible for all shipping costs if seller is not at fault.

Our return shipping address is:

NDZ Performance
1068 N. Farms Road
Bldg 2, Ste A
Wallingford CT 06492

Phone: 203 - 439 - 7784 ext 127
returns@ndzperformance.com


Thank you for choosing NDZ Performance custom accessories.